Privacy Policy
Last updated: March 2025
Introduction
Windy Network ("we," "us," or "our") operates the windy.network website and related API services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing or using our services, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following types of information:
- Account Information: Name, email address, company name, and billing details when you register for an account.
- Usage Data: API call logs, request timestamps, endpoints accessed, IP addresses, and response codes to monitor service usage and enforce rate limits.
- Device Information: Browser type, operating system, device identifiers, and referring URLs when you visit our website.
- Communications: Information you provide when you contact our support team or participate in surveys.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our API services.
- Process transactions and send related billing information.
- Monitor and analyze usage patterns to improve our services.
- Enforce our Terms of Service, including API rate limits and acceptable use policies.
- Send service-related communications such as updates, security alerts, and support messages.
- Comply with legal obligations and resolve disputes.
Data Security
We implement industry-standard security measures to protect your information, including encryption in transit (TLS) and at rest, access controls, and regular security audits. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Third-Party Services
We may share information with third-party service providers who assist us in operating our services, including payment processors, cloud hosting providers, and analytics tools. These providers are contractually obligated to protect your information and use it only for the purposes we specify. We do not sell your personal information to third parties.
Cookies
Our website uses cookies and similar tracking technologies to enhance your experience, analyze website traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our website but will not impact API service functionality.
Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access and receive a copy of the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal data, subject to certain legal exceptions.
- Object to or restrict the processing of your data in certain circumstances.
- Data portability — receive your data in a structured, machine-readable format.
To exercise any of these rights, please contact us at the address below.
Contact
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: